Returns & Refunds
రిటర్న్స్ & రీఫండ్స్
Your satisfaction is our priority. We make returns simple and hassle-free.
Return Window
You may return books within 7 days of delivery. The item must be in its original, undamaged condition with all tags and packaging intact.
Eligible for Return
- Damaged or defective books received
- Wrong book delivered (different from what was ordered)
- Missing pages or printing defects
- Duplicate shipment (same book sent twice)
Not Eligible for Return
- Books with signs of use, markings, or highlighting
- Digital / downloadable products
- Custom or personalized orders
- Items returned after the 7-day window
How to Request a Return
- Go to My Orders and select the order
- Click "Request Return" and select the reason
- Upload a photo of the damaged/incorrect item (if applicable)
- Our team will review and respond within 24-48 hours
- Once approved, schedule a free pickup or ship it back
Refund Process
- Refund Timeline: 5-7 business days after we receive the returned item
- Prepaid Orders: Original payment method
- Partial Refunds: May apply if items show minor wear
Exchanges
We currently do not offer direct exchanges. Please return the item and place a new order for the desired book. Shipping is free on the replacement order.
Need help with a return? Contact our support team for assistance.